About

Sivakumar Natarajan

Product Manager

Summary

I'm a Product Manager with 13+ years in digital product strategy and 4+ years leading data-driven product development across SaaS and platform ecosystems.

My work sits at the intersection of product strategy, AI/ML adoption, and customer experience. I've built and shipped AI-enabled features using LLM architectures, RAG pipelines, and vector search — and I care deeply about responsible AI practices, not just shipping fast.

I've owned roadmaps for platforms serving 1M+ monthly active users, led multi-region product rollouts, and built the data infrastructure to measure what actually matters. I work best in environments where product, engineering, and data are genuinely collaborative.

Contact

LocationChennai, Tamil Nadu, India

Education

MBA / PGDM — International Business

University of Newcastle

2012

B.Tech — Instrumentation Engineering

Anna University

2010

Certifications

ICAgile Certified Product Owner

ICAgile

2022

Skills & Tools

Product Management

Product DiscoveryRoadmap StrategyOKR FrameworksA/B Testing (Convert)In-app Feedback (Hotjar)AI DeepresearchUser Story MappingEmpathy MappingGo-to-Market StrategyStakeholder Management

AI & Machine Learning

LLM Architectures (OpenAI / Claude)RAG PipelinesVector SearchAmazon BedrockAmazon QMLOpsModel Performance MonitoringData Drift DetectionResponsible AIClaude CodeKiro.dev

Analytics & Data

SQLPythonGoogle Analytics 4MixpanelMicrosoft ClarityDatadogPrometheusGrafanaFunnel AnalysisKPI Dashboards

Platforms & Tools

ServiceNowGenesys Cloud CXQualtricsSalesforceJIRAConfluenceFigmaLucidchartNotionVisio

UX & Design

FigmaCanvaWireframingPrototypingUser ResearchJourney MappingInformation Architecture

Engineering & Infrastructure

AzureAWSMicroservicesServerless ArchitectureKubernetesCI/CD (Jenkins, GitHub, Azure DevOps)DataOpsModel Validation FrameworksGDPR & Compliance